Watchfire Signs is an exciting, dynamic growing company, headquartered in Danville IL. We are more than 80 years strong and have been growing steadily. Vertically integrated, we do everything from engineering and sales through circuit board assembly; from accounting and technical support through final product integration and calibration. Watchfire offers comprehensive benefits including 401K with matching, affordable health/dental insurance, paid time off in year of hire, continuing education assistance and career advancement opportunities. We have been an employer of choice for decades, and are growing strong!
Our true differentiator in the market is exceptional customer service. Our help desk team is at the core of this promise. These technologically savvy call center techs are key team members, who provide customers - billboard operators and service providers - with installation, service, maintenance and software operation assistance as part of the technical support helpdesk, utilizing an extensive knowledge base and hands-on training with our team. These technicians may also periodically provide an onsite consultant support as backup to our field service team. This is not a "customer service" CSR role in the traditional sense, as it is far more technical in nature; however, customer service is the critical focus of this help desk engineer position.
NOTE: Danville IL is 1.5 hours from Indy, 2.5 from Chicagoland, 3.5 from St. Louis.
*Watchfire is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
Provides exceptional technical support for digital outdoor billboard projects throughout the life of the sign, to include: